The Swypit Show - Episode 1 (Welcome to The Swypit Show)
In the inaugural episode of The Swypit Show, we introduce you to the Founder and Owner of Swypit, Kevin Hodes, who in addition to running an extremely successful credit card processing company, will serve as the host of the show! Kevin brings over two decades of industry experience to the credit card processing space. In what he considers to be a "slimy world" of credit card processing, someone needs to be there to provide a world-class service and price, while using the most innovative technologies to achieve desired results. In addition to information about Swypit as a whole, Kevin shares...
The Swypit Show - Episode 2 (Why Credit Cards Have Different Processing Fees?)
Welcome back to The Swypit Show! In the show's second installment, Kevin explores a frequently questioned topic surrounding credit cards and service providers. Each credit card can have a different fee associated with it, but why? Additionally, Kevin explores the various issues that can arise from the merchant's standpoint when it comes to credit card transactions. Once again, at the end of the day, it pays off to be working with the right processing provider! So sit back, relax, and enjoy another fun episode, filled with valuable information, from one of the industry's best. Timecodes: 0:07 - Welcome back to...
The Swypit Show - Episode 3 (Are You Trapped in Your Credit Card Processing Agreement?)
In the latest installment of The Swypit Show, Kevin sheds light on an important question business owners should be asking themselves - are you trapped in your credit card processing agreement? In every agreement, there are a multitude of factors to consider. But at the end of the day, you want to rest assured that you're working with consummate professionals and a company rich with experience in their respective space. If this doesn't sound like your relationship with your current credit card processing company, it may be time to evaluate your options and consider a switch. Listen as Kevin navigates...
The Swypit Show - Episode 4 (Behind the Scenes of a $922,412 Transaction)
In the latest installment of The Swypit Show, Kevin Hodes explores the inner workings of a transaction worth over $900,00! The fact of the matter is your current credit card processing company could hold you back from making the deal of a lifetime. Listen as Kevin highlights the benefits of working with an established and reputable company, like Swypit, as well as the downfalls companies can experience when working with "the other guy." The last thing a company wants is for a massive transaction to be held by their credit card processing company simply because of merchant account parameters. Take...
The Swypit Show - Episode 5 (The Crazy Things I've Seen in the Credit Card Processing Industry!)
In the latest installment of The Swypit Show, Kevin welcomes the National Sales Director for Swypit, Michael Goldsmith, onto the show to discuss the crazy things they've seen throughout the credit card processing industry! From quirky calls with customers, to addressing very serious issues and providing viable solutions, Kevin and Michael have seen it all. Not only do they share the complications customers experience with their various credit card processing devices, but also the awkward conversations surrounding those moments when cards are declined. No matter the issue, Kevin and Michael have seen it before and they know the best solution...
The Swypit Show - Episode 6 (When is it Time to Switch to Swypit?)
Are you getting charged a non-compliance fee? If you are, then your current credit card processor isn't looking out for your best interests or your bottom line. In the latest installment of The Swypit Show, Kevin dives into a key question business owners should be asking themselves today - when is it time to switch to Swypit? Kevin and the team provide a top-tier customer experience at Swypit and they're always looking out for their clients' best interests. So what are you waiting for? Press play and find out why you should switch to Swypit and when is the best...
The Swypit Show - Episode 7 (Who is Really Watching Your Money? | Feat: Jeremy Lock)
In the latest installment of The Swypit Show, Kevin dives into the harsh reality of working with a sub-optimal credit card processing company. The fact is that sometimes you don't even know who specifically is watching your money! Within this special episode, we also welcome on Jeremy Lock, an Air Force Veteran, Photojournalist, and Host of the Last Letters podcast, to discuss his recent work with Kevin. Together Jeremy and Kevin sat down to record an episode of Last Letters, which is a podcast that reveals the information people would leave to their loved ones, in a letter, if it...
The Swypit Show - Episode 8 (The Client Experience at Swypit)
What does it look like to be a client at Swypit? This is the question we're addressing in the latest installment of The Swypit Show! Not only have Kevin and the team at Swypit have earned an incredible A+ Rating and Accreditation from the Better Business Bureau, but they've also received zero customer complaints through the BBB. When you're working with a professional and distinguished organization like Swypit, it shows. Listen as Kevin explores the countless benefits of being a Swypit client, including business connections for you and your company. There's so many benefits to unpack in this episode. So...
The Swypit Show - Episode 9 (How Credit Card Processing Actually Works)
In the latest installment of The Swypit Show, Kevin provides a detailed walkthrough on how credit card processing actually works and why this process is so important for you and your business. Listen as Kevin shares his industry insights and experiences working with this process. At the end of the day, you want to be working with a trusted team of professionals to assist you on your credit card processing needs. Otherwise, your business could fall into someone else's hands! Also, Kevin shares a very special video surrounding Military Appreciation Night at the Texas Legends basketball game. This empowering event...
The Swypit Show - Episode 10 (The Number One Question We're Asked at Swypit)
In the latest installment of The Swypit Show, we're taking a deep dive into the biggest question we're asked on a regular basis! Additionally, we're taking the time to show you some of the most valuable resources stored on our new website. As you'll come to realize, it's not always about our rate. This is an episode you won't want to miss! Timecodes: 0:06 - Welcome back to the show 1:45 - A+ rating achieved with the Better Business Bureau 4:00 - The number one thing we're asked about at Swypit 6:30 - The idea of "cutting costs" 9:30 -...
The Swypit Show - Episode 11 (The Smooth Transition of Switching Credit Card Processors)
The idea of switching service providers, regardless of the service itself, can be a little daunting! You don't want to waste your time and energy, but you know that a switch needs to be made. Well, switching credit card processors doesn't have to be a difficult transition! Did you know that at Swypit, we excel at making the transition as smooth and seamless as possible? In the latest installment of The Swypit Show, Kevin dives into this very topic and outlines what this process looks like. At the end of the day, Swypit takes every measure to make sure you...
The Swypit Show - Episode 12 (Don't You Want to be in the Swypit Inner Circle?)
On the latest installment of The Swypit Show, we're exploring the wide-variety of benefits associated with being part of our inner circle! Aside from providing a top-tier service as a truly professional credit card processing service, Swypit has a vast network of employees and clients. Each of them come from a different industry and allow our inner circle to be filled with talent from all walks of life. When becoming a Swypit client and joining our inner circle, our network becomes your network! So enjoy today's episode and discover all the contacts you can gain access to when joining our...
The Swypit Show - Episode 13 (Swypit Inner Circle Spotlight: Nick Nanton)
We’re back and this time, we’re launching the Swypit Inner Circle Spotlight Series on the show! Connecting with people through storytelling is a powerful thing. And as our latest guest Nick Nanton says, the best story in the room always wins! Join us for the latest installment of The Swypit Show, where we're joined by the 22-time Emmy® Award Winning Director to discuss the power of storytelling in today’s day and age. This is an episode that you don't want to miss! Timecodes: 0:06 - Introduction and overview on the topic of the show 5:15 - Introducing Nick Nanton 6:50...
The Swypit Show - Episode 14 (Swypit Inner Circle Spotlight: Steven Guilfoile)
Welcome back to The Swypit Show! We’ve launched our latest episode, featuring Steven Guilfoile, CEO of AffordaCare Insurance and an awesome conversation! Listen to learn his feelings about affordable insurance options for all and how his company works is striving to make this a reality. We also dive into the challenges that entrepreneurs and business owners are facing in today's climate, as well as what it takes to provide a top-tier product or service to your client-base. This is an episode you won't want to miss! So, what are you waiting for? Click that play button! Timecodes: 0:30 - Kevin's...
The Swypit Show - Episode 15 (Swypit Inner Circle Spotlight: Matt Cretzman)
Welcome back to The Swypit Show! On the latest installment of the show, we're excited to welcome Matt Cretzman, Founder & CEO of Stormbreaker Digital, for a great conversation surrounding the power of marketing in today's day and age. This episode is packed with some great marketing-related conversation and professional insights that you won’t want to miss out on. Enjoy! Timecodes: 0:30 - Welcome to the show! 1:45 - Matt Cretzman joins the show 3:00 - How Matt and Kevin became acquainted through the Texas Legends 6:03 - Matt coming from Canada to the USA 8:32 - Matt's family life...
The Swypit Show - Episode 17 (Working With a True Expert!)
Welcome back to The Swypit Show! On our newest installment of the show, we're exploring what it means to work with a true expert in the credit card processing world. As a business owner, there are countless options for credit card processing providers out there. However, it's not always the smartest decision to select the cheapest option available. Join us for a great conversation on why it pays to work with a true expert, like Kevin Hodes, as well as what the positive ripple effect of this decision can do for you and your bottom line. Timecodes: 0:06 - Introduction...
The Swypit Show - Episode 18 (Digital Marketing with Matt Cretzman)
We're back with an all-new episode of The Swypit Show, but with a familiar face! Matt Cretzman, from Stormbreaker Digital, is back on the show to discuss some foundational digital marketing strategies, as well as some best practices for utilizing LinkedIn, that you won't want to miss! Join us for another insightful conversation with Matt, which is bound to leave you with some takeaways for yourself and your business. Timecodes: 0:06 - Introduction and welcome to the show 1:40 - Leverage: Sharing Entrepreneurial Secrets 2:45 - We learn when we fail 4:00 - Valuable excerpts from Brian Tracey 6:30 -...
The Swypit Show - Episode 19 (What Great Customer Service Looks Like!)
In today's business climate, customer service has become a topic that's at the forefront of every business leader's mind. At least you would think so, right? On the latest episode of The Swypit Show, we're unpacking this extremely important topic and highlighting what exceptional customer service looks like within the credit card processing industry, as well as industries beyond it. We hope you enjoy today's show and leave with a few takeaways for the customers your organization serves! Timecodes: 0:06 - Introduction and overview on the topic of the day 0:48 - It's hard to find good customer service these...
The Swypit Show - Episode 20 (Are You Ready to Upgrade?)
Is your credit card processing equipment holding you back or creating headaches for you and your business? If so, it's time to upgrade! On the latest episode of The Swypit Show, we're exploring the benefits of upgrading your credit card processing equipment, as well as the processing vendor you choose to work with. At Swypit, we provide top-of-the-line equipment to our clients at little to no extra cost to you. That's how we take care of our customers and upgrade them to be more profitable in the long-run. Timecodes: 0:15 - Welcome to the show! 2:00 - We cater to...
The Swypit Show - Episode 21 (The Good, The Bad and The Ugly of The Credit Card Processing Industry)
There are numerous variables at play within the credit card processing industry, which means merchants experience good, bad, and ugly circumstances depending on who they choose to work with! On the latest episode of The Swypit Show, Kevin explores these various circumstances and where they originate from. With a wealth of experience and expertise, Kevin has seen it all within the CCP industry and there's a lot business owners can learn from him. This episode is meant to leave business owners with some key considerations for their own credit card service providers and evaluate the level of service they're receiving...
The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)
On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss the art of negotiation in life and business. Following an extraordinary career working as the lead hostage negotiator for the FBI, Chris Voss is now teaching the art of negotiation to leaders in business nationwide. Additionally, Chris wrote "Never Split the Difference," which is one of the top-selling negotiation books out there. Tune in for a fantastic discussion detailing specific negotiation strategies that can be leveraged to enhance your personal and professional life! Timecodes:...
The Swypit Show - Episode 23 (Bringing the Fun Into Business!)
Welcome back to The Swypit Show! On today's episode we're joined by Jersey Goldman, Director of Fun at Atchley Chiropractic Centers, for a deep dive into providing a top-tier customer experience. It's so important to inject fun into our lives, and we should absolutely make sure it carries over into our professional world. Jersey shares his unique experiences as a mascot, as well as how he's bringing that same energy to his current role with Atchley. Timecodes: 0:15 - Welcome back to the show! 1:20 - "We got hacked!" 3:15 - Dealing with Sephora's customer service 6:20 - Am I...
The Swypit Show - Episode 24 (Solving Executive Team Challenges with F.O.R.C.E.)
On the latest episode of The Swypit Show, we're diving into some of the greatest challenges facing leadership teams and executives in today's day and age. As the CEO of Force Scaling, Paul Boyd brings a wealth of knowledge on solving business-related issues. We'll dive into his work with Force Scaling and how he works hand-in-hand with organizations to mitigate some of their pain points. Grab a pen and paper, because you're bound to leave today's episode with some key considerations for your own business! Timecodes: 0:06 - Introduction and overview on the topic of the day 1:08 - Relationships...
The Swypit Show - Episode 25 (What to Look For When You Need to Switch Credit Card Processors)
Look, we get it. It can be a pain switching your credit card processor for your business. However, we at Swypit can promise you, it's well worth it! On the latest episode of The Swypit Show, we're exploring the different variables at play when a business is considering a new credit card processor and why it doesn't have to be a painstaking experience. In fact, we'll dive into how it can ultimately make your business more profitable! Timecodes: 0:06 - Introduction and overview on the topic of the day 2:35 - What to look for in a credit card processor...
The Swypit Show - Episode 26 (Why Do We Have to Pay Credit Card Processing Fees?)
Who likes paying fees?! On the latest episode of The Swypit Show, Kevin takes a deep dive into the credit card processing fees that business owners are hit with. We'll discuss why they exist, what a high fee looks like, and how you can mitigate them through some savvy strategies. Timecodes: 0:06 - Introduction and overview on the topic of the day 1:20 - The incredible work Tim Ballard is doing 2:40 - Watch "It's Happening Right Here" on Amazon Prime 4:50 - Be careful who you do business with 6:55 - Welcoming Michael goldsmith to the show 8:43 -...